Terms & Conditions

What is iKeepsake?

iKeepsake, LLC, conducting business as iKeepsake.com website (referred to below as ‘the site’), is an online graphic design service. The site provides users with a selection of customizable digital graphics products that meet selected preferences. These graphics are delivered via email as attached digital products to emails provided by the customer. By using our website, you have agreed to the following Terms & Conditions, for further information please contact us.

Acceptance of terms

These provisions (including the Privacy Policy) set out the terms and conditions on which you may make use of the iKeepsake.com website whether as a guest or registered user. We may update these Customer Terms (and the documents referred to in them) and any aspect of the Service from time to time and will notify such changes to you by uploading details of them on the Site. You should review the Customer Terms periodically for changes. By using the Site you agree to be bound by these Customer Terms. If you do not agree to these Customer Terms then please do not use the Services or any part of them.

Accessing our service

Access to the iKeepsake.com services is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the site without notice. We will not be liable if for any reason any of the services are unavailable at any time or for any period. From time to time, we may restrict access to any or all of the services, to users. Any personal data and other information provided by you is processed by us in accordance with our Privacy Policy. By providing any such personal data or other information you agree to the terms of our Privacy Policy.

Data

By using the iKeepsake.com service and accessing the website, you consent to your data (as defined in the Data Protection Act 1998) being held and processed by iKeepsake, LLC. Such data will include your name, email address, postal address, and contact details. iKeepsake, LLC is committed to only using your data for supplying the product to you as requested by you through using the service. We may instruct third parties to process the delivery of products to you.

We keep a record of any purchase/s you make from us, so we can help to deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant. We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had with our website. Because of our commitment to protect your information, all personal information stored by us is kept on a server in a secure environment.

Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments. We do not store or process your card details ourselves, they are processed and stored via Wix Payments, which is our contracted third party service provider.

If you would like your personal data to not be held by iKeepsake, LLC, then you should notify iKeepsake, LLC immediately by sending an email to

support@ikeepsake.com.

Description of iKeepsake, LLC service

Please note that when you decide to purchase goods and/or services, the resulting legal contract is between you and iKeepsake, LLC and such contract shall comprise of these Customer Terms, the email confirmation of your order and the applicable details on the product page and you agree to be bound by all such provisions. You should carefully review the Customer Terms, the email confirmation of your order and the applicable details on the product page in relation to the order. If there is any conflict or inconsistency between these Customer Terms and the email confirmation of your order or the applicable details on the product page, these Customer Terms shall prevail to the extent of the conflict or inconsistency. We cannot give any undertaking, that goods and/or services you purchase from us through the site will be of satisfactory quality, and this and any other such warranties (whether express or implied) are disclaimed by us absolutely to the fullest extent permitted by law.

Disclaimer of Warranties and limitation of liability

To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the service. The site is provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties. Nothing in these Customer Terms shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our employees or for any other liability that cannot be limited or excluded by law.

Payment methods

Purchases for goods and/or services you make may only be paid for using the payment methods we make available through our payment facility. In accepting or otherwise processing your payments related to the purchase of items, you acknowledge that these Customer Terms, and/or any transaction made by you via iKeepsake, LLC, do not create or imply any partnership.

Refusal of transaction

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

Delivery arrangements

Your shopping cart on the site displays the goods you have chosen. Any delivery times quoted are in working days. Because our products are digital only, our products will be emailed to the email provided by you at time of purchase, and the digital product will be sent as an attachment in JPG or PNG format.

Returns

If you wish to discuss dissatisfaction of a non-refundable digital product purchased through the site, please contact iKeepsake, LLC directly at support@ikeepsake.com in accordance with our Returns & Refunds Policy.

Waiver

If we fail at any time to insist upon strict performance of any of your obligations under these Customer Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Customer Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Nudity content

we will cancel and refund an item containing a nudity picture, in case of multiple items in one order only the concerned item will be cancelled.

Severability

If any of these Customer Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire agreement

These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter. Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Customer Terms or any documents expressly referred to in them. Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Customer Terms and any documents expressly referred to in them.

Rights of Third Parties

No provision of these Customer Terms shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Law and jurisdiction

Contracts for the purchase of goods or services through our site shall be governed by courts of iKeepsake, LLC's choosing. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of courts of iKeepsake, LLC's choosing.